Nomi Tang products are of the highest quality and come with a 1-year worldwide warranty. In countries mandating a longer warranty time, Nomi Tang extends the warranty appropriately.

Warranty Conditions

The products are intended for adults only. Nomi Tang warrants this pleasure object for a period of ONE (1) YEAR, after the date of original purchase, against defects due to faulty workmanship or materials. If you discover a defect and notify Nomi Tang during the warranty period, Nomi Tang will, at its discretion, replace the product free of charge.

The warranty covers working parts that affect the function of the product. It does NOT cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse or neglect. Any attempt to open or take apart the product will void the warranty. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period. Products under warranty claim must be returned (together with Return Merchandise Authorization (RMA) number) to Nomi Tang carriage paid. Shipping costs are non-refundable.

This undertaking is in addition to a consumer's statutory rights and does not affect those rights in any way. If you experience any problems with your Nomi Tang product, have any questions regarding its operation or believe you are eligible for a warranty claim, please contact service@nomitang.com